Frequently Asked Questions
Everything you need to know about shopping with Plan C.
What is the standard shipping timeframe?
We offer express worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition with all tags attached and original packaging included.
How do I determine my correct size?
Each product page features a detailed size guide. Our collections generally follow Italian sizing; however, we provide specific measurements for each garment to ensure a perfect fit.
Which payment methods do you accept?
Plan C accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your collections sustainably produced?
Quality and longevity are at the heart of Plan C. We manufacture our collections in Italy, partnering with local artisans and using high-quality materials designed to last for seasons to come.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, we begin processing it immediately. If you need to make a change, please contact our customer service team within one hour of placement.